FAQ
Frequently asked questions
Quick answers about how we work.
General
About us, how projects start and what to expect.
We work with small and medium businesses and teams that want to reduce repetitive work, connect their software or build custom tools.
You work directly with Rushikesh Nargale and Rutuja Nargale. You choose a preferred contact when you send an enquiry, and that person stays your main point of contact.
Send an enquiry or book a consultation. We discuss your workflow, agree on scope and propose an approach before any work starts.
No. Outcomes depend on your processes and systems. We agree clear goals and test the solution with your real scenarios.
Services
What we build and how it can fit your business.
Typically repetitive, rule-based or text-heavy work: data entry, document reading, lead follow-ups, reports, appointment booking, approvals and notifications.
Yes. We build AI chatbots and voice agents that answer from your own information, capture details and hand over to a person when needed.
Yes. We build static websites (fast and simple, ideal for company profiles, portfolios and landing pages) and dynamic websites with a database and an admin panel, so you can manage content, enquiries and blogs yourself.
Yes. We support day-to-day Tally bookkeeping, bank reconciliation, GST data preparation, Excel reports and MIS dashboards. Final review, filing and statutory sign-off stay with your CA or accountant.
Yes. We build integrations and automations around Tally, Zoho applications and Google Workspace. Final review and filing stay with your accountants.
Yes. We build custom web applications, dashboards and internal tools with a database behind them, designed around how your team works.
Pricing & timelines
How projects are scoped, priced and scheduled.
Every project is scoped individually. After an initial conversation we send a written proposal with scope, timeline and cost.
Small automations can take days to a couple of weeks; larger systems take longer. We give a timeline in the proposal once the scope is clear.
Third-party tools and APIs (for example AI usage, hosting or software subscriptions) are billed by those providers. We explain them up front.
Delivered work includes a 30-day warranty for defects in the agreed scope after go-live. After that, optional maintenance (AMC) can be agreed separately: workflow health checks, error and log review, credential renewal help, minor fixes and a set number of support hours each month.
Technical & security
Integrations, data handling and ownership.
In most cases yes, if the software has an API, webhook, export or integration option. We confirm feasibility during discovery.
We only access the data needed for the project, agree on how it is stored and who can see it, and use secure connections. Details are confirmed in writing for each project.
Yes. We design review and approval steps where they matter, and automations can escalate unusual cases to a person.
Ownership and support terms are agreed in writing at the start of each project.