Process
How it works
A simple, transparent process from first conversation to handover.
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Our process
Every project follows the same clear steps so you always know what happens next.
- 1
Discovery
We review your current workflow, tools and the manual steps that slow your team down.
- 2
Solution design
We propose a practical approach and agree scope, integrations and success criteria with you.
- 3
Build & integrate
We build the automation or software and connect it to the tools you already use.
- 4
Test & handover
We test with your real scenarios, document the solution and walk your team through it.
- 5
Support
Support and improvements are agreed with you based on the needs of the project.
A typical delivery plan
For a project with several workflows, work usually runs in these phases. Exact timing depends on your scope, access and approvals.
- 1
Week 1: Discovery
Process mapping, access and API review, field mapping, and a signed workflow and integration design.
- 2
Early weeks: First workflows
The first set of workflows is built and shown on a dashboard, then tested with your users before moving on.
- 3
Middle weeks: Core and AI workflows
CRM, AI and messaging workflows are built and written back to your systems, each one ready for acceptance testing.
- 4
Later weeks: Finance and reporting
Accounting or finance data integration, reporting and alerts.
- 5
Integration
End-to-end integration, error handling and monitoring set-up, giving a production-ready candidate.
- 6
Final weeks: Go-live
Fixes from acceptance testing, deployment, documentation and training, then production go-live and handover.
After go-live
Your solution does not end at handover.
30-day warranty
Defects in the delivered scope are fixed at no extra development cost.
Optional maintenance (AMC)
Workflow health checks, error and log review, credential renewal help, minor fixes and monthly support hours.
Change requests
New automations, redesigns, new systems and extra modules are scoped and quoted separately.
Third-party costs
Licences and usage charges of tools such as your CRM, messaging, voice and AI services are paid directly by you.
Common questions
Quick answers about how we work.
We work with small and medium businesses and teams that want to reduce repetitive work, connect their software or build custom tools.
You work directly with Rushikesh Nargale and Rutuja Nargale. You choose a preferred contact when you send an enquiry, and that person stays your main point of contact.
Send an enquiry or book a consultation. We discuss your workflow, agree on scope and propose an approach before any work starts.
No. Outcomes depend on your processes and systems. We agree clear goals and test the solution with your real scenarios.
Typically repetitive, rule-based or text-heavy work: data entry, document reading, lead follow-ups, reports, appointment booking, approvals and notifications.